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Unifi
Juneau, AK | Full Time
$61k-78k (estimate)
1 Day Ago
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Juneau, AK | Full Time
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Juneau, AK | Full Time
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Domino's Pizza (9268)
Juneau, AK | Full Time
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The Home Depot
Juneau, AK | Full Time
$29k-38k (estimate)
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Alaska Seaplanes
Juneau, AK | Temporary | Other | Full Time
$84k-100k (estimate)
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Customer service supervisor
Unifi Juneau, AK
$61k-78k (estimate)
Full Time | Consumer Goods 1 Day Ago
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Unifi is Hiring a Customer service supervisor Near Juneau, AK

Benefits

  • Flight Benefits - exclusive travel privileges for yourself and your family
  • Competitive pay with daily access to earned wages
  • Paid holidays and Paid time off
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
  • Exclusive Discounts and Additional Wellness programs

Essential Functions / Key Responsibilities

  • Supervises and coordinates daily activities of employees to ensure safe and effective operations.
  • Monitors and enforces safe working habits in accordance with OSHA / TSA / DOT / FAA regulations, Unifi policies and safety procedures, and all applicable laws.
  • Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts and investigates and responds to employee relations issues in a timely manner.
  • Communicates with manager concerning any problems or issues.
  • Schedules and conducts shift meetings.
  • Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications

Pre-requisites

  • Valid Driver’s License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete SIDA training to obtain airport authority identification security.

Experience

2 years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, Skills & Abilities

  • Excellent customer service skills.
  • Strong work ethic.
  • Ability to work in a team oriented environment.
  • Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
  • Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.

Preferred Qualifications

Education

High School diploma or GED.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Goods

SALARY

$61k-78k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

07/29/2024

WEBSITE

unifi.com

HEADQUARTERS

GREENSBORO, NC

SIZE

1,000 - 3,000

FOUNDED

1971

TYPE

Public

CEO

EDMUND M INGLE

REVENUE

$500M - $1B

INDUSTRY

Consumer Goods

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About Unifi

Unifi is a manufacturer and distributor of multi-filament polyester and nylon textured yarns and related raw materials.

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The job skills required for Customer service supervisor include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service supervisor positions, which can be used as a reference in future career path planning. As a Customer service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service supervisor. You can explore the career advancement for a Customer service supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Supervisor job description and responsibilities

Guide and direct customer service team towards achieving operational goals.

04/06/2022: New Haven, CT

Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

03/09/2022: Savannah, GA

Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.

03/22/2022: Lafayette, LA

Perform annual reviews, appraisals and performance management reviews for the customer service staff.

04/02/2022: Racine, WI

Monitor business and process metrics to measure and manage customer service effectiveness.

05/09/2022: Augusta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Supervisor jobs

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/28/2022: Durham, NC

The culture must be one of really honestly respecting and valuing staff and customers.

03/01/2022: Newark, NJ

Listen attentively and actively and they must take ownership and responsibility.

03/23/2022: Shreveport, LA

They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.

04/30/2022: New Brunswick, NJ

Good customer service should be offered with politeness, respect and understanding.

02/11/2022: Pine Bluff, AR

Step 3: View the best colleges and universities for Customer Service Supervisor.

Butler University
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